How to Remove Users
Removing or deleting a user from your Account is easily done within the platform. Here's how:
Login: Login to the platform
Account: Select 'Account' in the main menu.
Select User: Using the sub-menu that appears on the left, click the name of the user to be deleted.
Delete User: In the main screen on the right, click the black 'DELETE' button.
When to Remove Users from your Account
To ensure your account remains secure, there are a few instances where you might consider removing users from your account, including:
Staff Changes: If a team member has moved on from your organisation, it’s wise to delete their account after ensuring all necessary information is transferred.
Inactivity: Regularly check for accounts that haven’t been used in a while - say, over 90 days - and consider removing them. Inactive accounts can pose security risks.
Unused Accounts: Accounts that were set up but never used, or those with expired passwords, should be reviewed and potentially deleted to streamline your operations and enhance security.
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