ATDW

This page provides updates on any current or upcoming system interruptions, including planned maintenance and unexpected outages. 

Current System Interruptions &amp; Outages 

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If you have any questions, please <a href="https://au.intercom.help/atdw/en/articles/41060-how-to-access-support" rel="nofollow noopener noreferrer" target="_blank">connect with our team</a>. 

Current interruptions and outages for core ATDW systems, including our platform and API.

Current & Upcoming System Interruptions & Outages

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Date	Wednesday, 29 April 2026
Time	Current
Interruption Type	Unplanned Interruption
Impacted Systems	ATDW-online
Description	We’re currently experiencing an intermittent issue where some new images are failing to upload to ATDW‑Online. Our team is actively working to identify the cause and restore full functionality as soon as possible.
What you can do now	If you are a tourism business currently updating your ATDW profile, please try the following steps: Close your browser completely Reopen your browser Login to the platform Attempt to upload your images again If your images still fail to upload after following these steps, the issue is likely related to this current interruption.
Need urgent assistance?	We’re here to help. If the issue persists and you urgently require your images to be uploaded - for example, ahead of a campaign or key booking period, please connect with us so our team can assist.

Current & Upcoming System Interruptions & Outages

Current System Interruptions & Outages

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We acknowledge the Traditional Aboriginal and Torres Strait Islander Owners of the land, sea and waters of the Australian continent, and recognise their custodianship of culture and Country for over 60,000 years.		We're here to help. Call us on 1300 137 225 Email us at [email protected] ↗ Book a free profile Optimisation Session ↗