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How to Optimise your ATDW Profile

Small improvements can make a big difference to your ATDW profile.

Want to get the most out of your ATDW profile? The first step is to review our Optimising Your ATDW Profile: A Comprehensive Guide.

This guide provides practical tips and recommendations to help you make the most of your profile, improve your online visibility and showcase your tourism experience to potential visitors.


Start by optimising your profile

Before booking a one-on-one Profile Optimisation Session, we encourage you to work through our online optimisation guide and put the recommendations into action.

The guide covers key areas to help strengthen your profile, including:

  • Profile structure: Make sure you have selected the right categories and included all relevant products and services.

  • Product descriptions: Create engaging descriptions that highlight what makes your experience unique and help travellers discover your business.

  • Photos and videos: Showcase your experience with high-quality imagery and video content.

  • Deals and offers: Make the most of opportunities to attract visitors and encourage bookings.

  • Social proof: Connect your social media channels and showcase positive customer reviews.

  • Accessibility: Highlight your accessibility features to help more travellers find experiences that meet their needs.

  • Profile management: Keep your information current, accurate and relevant throughout the year.

Taking the time to review and action these recommendations is a great way to strengthen your profile and get more value from your ATDW listing.


Still have questions? Book a Profile Optimisation Session

Once you've reviewed the guide and made any relevant updates to your profile, you may still have questions or areas you'd like to discuss with our team.

If you'd like to talk through your profile or need further guidance, you can book a free, one-on-one Profile Optimisation Session with the ATDW team.

Our sessions are an opportunity to discuss specific questions, explore available platform features and help you get the most out of your ATDW profile.

How to book a Profile Optimisation Session

If you'd like to speak with our team, follow these steps to book your session.

  1. Visit the Booking Form: Head to the online booking form on our website.

  2. Enter Your Contact Details: On the first screen, provide your name, email address and state or territory.

  3. Select Your Preferred Date: On the next screen, use the calendar on the left to select your preferred date. You can use the arrows at the top of the calendar to view different months.

  4. Choose Your Preferred Time: Available timeslots for your selected date will appear on the right. Select the time that best suits you.

  5. Provide Your Profile Information: You'll be asked to enter your Profile Name and Profile Number. You can find both of these in your Profile Dashboard.

  6. Tell Us What You'd Like to Discuss: Have you reviewed our ATDW Profile Optimisation Guide? What recommendations have you actioned, and what specific questions or challenges would you like to discuss? This will help our team prepare for your meeting.

  7. Invite Additional Guests (Optional): You can invite up to 10 additional guests by entering their email addresses.

  8. Confirm Your Booking: Review your details and submit the form. You'll receive a confirmation email with your session details and a link to join your 30-minute online meeting.


Need further assistance?

If you have a question about using the ATDW platform, our Support Hub has a range of step-by-step guides and helpful resources to assist you.

You can also contact our Support team at [email protected] or call 1300 137 225.

We're here to help!

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